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A transaction is stuck

Kaspa (L1)

Kaspa confirms in about a second, so a Kaspa send rarely stays pending. If it looks stuck:

  1. Open the Activity tab and find the transaction.
  2. Use the explorer link to check its real status.
  3. If it already confirmed, it's done. The UI just hadn't refreshed.

Don't resend a transaction that may have already gone through. You could pay fees twice or double-send. Check the explorer first.

L2 (Kasplex / Igra)

L2 transactions depend on the network and gas. If one is slow, check its status on the L2 explorer via the Activity tab before retrying.

Bridges

A bridge has steps on two chains, so it can take longer than a normal send. Give it time and watch the Activity tab; the funds land at your address on the destination network when it completes.

Still stuck? Email support@kachewallet.com.

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