A transaction is stuck
Kaspa (L1)
Kaspa confirms in about a second, so a Kaspa send rarely stays pending. If it looks stuck:
- Open the Activity tab and find the transaction.
- Use the explorer link to check its real status.
- If it already confirmed, it's done. The UI just hadn't refreshed.
Don't resend a transaction that may have already gone through. You could pay fees twice or double-send. Check the explorer first.
L2 (Kasplex / Igra)
L2 transactions depend on the network and gas. If one is slow, check its status on the L2 explorer via the Activity tab before retrying.
Bridges
A bridge has steps on two chains, so it can take longer than a normal send. Give it time and watch the Activity tab; the funds land at your address on the destination network when it completes.
Still stuck? Email support@kachewallet.com.